PIVOT Security

Social Engineering

Our social engineering services focus on the human element of security, helping you identify and mitigate risks associated with social engineering attacks, such as phishing and pretexting.

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24h

Response SLA

27001

ISO Certified

Social Engineering

socialEngineering

Overview

What is Social Engineering?

Social engineering is used by cybercriminals to manipulate individuals into divulging confidential information or performing actions that compromise security. It often involves psychological manipulation to trick employees into breaking standard security protocols.

Identify Human Vulnerabilities

Highlight weak points in human behavior and security protocols, and get valuable insights into which employees are most susceptible to manipulation

Enhance Security Awareness

Enhance security awareness by exposing employees to realistic attack scenarios becoming more vigilant and equipped to recognize deceptive attempts.

Improve Incident Response

Simulations help identify weaknesses in current protocols allowing organizations to refine their strategies in a controlled environment.

Capabilities

What we uncover.

Real vulnerabilities — mapped to your threat landscape, not a generic checklist.

01

Phishing Resilience

Empower your organization against phishing attacks across all communication channels with comprehensive resilience assessments.

Key Areas

  • Assess the organization's ability to recognize and resist phishing attempts.
  • Include evaluation of phishing attempts through email, SMS, and other communication channels.
02

Social Media Assessment

Secure your social presence with thorough assessments to mitigate risks and protect sensitive information.

Key Areas

  • Review the organization's and related social media profiles for potential security risks.
  • Identify and address oversharing of sensitive information on social media platforms.
03

Employee Awareness

Empower your workforce with effective security awareness training to combat social engineering threats.

Key Areas

  • Evaluate the effectiveness of security awareness training in educating employees about social engineering tactics and risks.
04

Incident Response Capability

Enhance your organization's readiness to detect and swiftly respond to social engineering incidents with rigorous testing and preparation.

Key Areas

  • Test the organization's ability to detect and respond to social engineering incidents promptly and effectively.

Ready to scope

Ready to test your defenses?

Don't leave your employees vulnerable. Contact us today to learn more about our Social Engineering services.

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How We Work

Our Methodology

A systematic, repeatable process — from first call to final remediation.

01

Consultation & Scoping

We collaborate closely with your team to understand your environment, define objectives, and tailor simulations to the threats most relevant to your business.

02

Threat Modeling & Risk Analysis

Our experts map attack surfaces and model realistic adversary behaviour, identifying the highest-impact risks before any testing begins.

03

Vulnerability Identification

Our red team operates like real attackers — probing your defenses, chaining exploits, and surfacing weaknesses you didn't know existed.

04

Reporting & Remediation

You receive a clear, prioritised report: executive summary for leadership, technical findings for engineers, and a remediation roadmap for both.

05

Post-Engagement Support

We stay engaged after delivery — answering questions, validating fixes, and helping your team build security muscle for the long term.

Client Testimonials

Trusted by Security Teams

Frequently Asked Questions

What types of social engineering attacks do you simulate?

We simulate a variety of social engineering attacks, including phishing (email- based), vishing (voice-based), smishing (SMS-based), and pretexting, where fabricated scenarios are used to extract information. Additionally, we assess your organization's social media presence for potential security risks. Our comprehensive social engineering testing services are designed to identify vulnerabilities and strengthen your defenses against these advanced threats.

What are the key benefits of social engineering testing?

Social engineering testing helps identify human vulnerabilities, enhances security awareness, improves incident response, and reduces the risk of successful attacks. It also ensures compliance with regulatory requirements. Our expert social engineering assessments provide valuable insights into your organization's susceptibility to these threats, enabling you to build a more robust cyber-defense strategy.

How often should social engineering tests be conducted?

Social engineering tests should be conducted regularly—typically once or twice a year—and after significant organizational changes. Regular testing helps maintain high levels of security awareness and readiness. Our tailored social engineering testing services ensure your organization remains vigilant against evolving threats.

How do you tailor social engineering tests to our organization?

We customize our social engineering tests by thoroughly assessing your organization’s structure, operations, and risk profile. This allows us to design realistic scenarios that accurately reflect the specific threats your organization might face, ensuring the most relevant and effective security awareness and defense strategies.

What are the costs associated with social engineering services?

The cost of social engineering services depends on the scope and complexity of the tests. We offer tailored packages to fit your organization’s specific needs and budget. Contact us for a detailed consultation and quote to explore our comprehensive social engineering defense and training solutions.

How does social engineering training complement the testing process?

Social engineering training complements testing by educating employees on identifying and responding to threats, reinforcing lessons learned during testing, and fostering a security-conscious culture. Our tailored training programs enhance your organization’s resilience against phishing, vishing, and other social engineering attacks.

What are the latest trends in social engineering attacks?

The latest trends in social engineering attacks include advanced phishing techniques, spear phishing targeting executives, deepfake impersonations, and using social media for reconnaissance. Our expert social engineering assessments and training programs are designed to keep your organization protected against these sophisticated threats.